Therapy Center uses a close proximity management style. More managers + fewer facilities = increased attention to your business. We strongly believe in dedicating full-time staff to our partner facilities. Employing full-time therapists allows staff to manage caseloads and cultivates relationships with nursing home staff. We believe in staffing our facilities to allow for extra help when caseloads are high, making sure that supervision standards are always maintained.

Building strong referral source relationships is necessary in today’s world of healthcare, but it takes time and effort. Therapy Center believes in keeping our clients equipped with marketing resources and tools to help them build trust and rapport with referral sources so they remain top-of-mind during discharge to the next level of care. Our dedicated marketing team assists our partner facilities with professional collateral, digital marketing tips and how-to’s, and most importantly, real-time feedback obtained from frequent in-person marketing visits made to active referral sources, such as case managers, hospitalists, and area physicians.

We believe in becoming an integral part of each facility we service, and feel that it is critical to work with our facilities to develop programs and strategies to effectively maximize efficiencies, ensuring that both nursing and therapy documentation are supportive of the level of care being provided. Our goal is to quantify improvements in resident satisfaction, appropriate therapy utilization, and profitability.

Therapy Center strives to be proactive with regulatory changes in order to maintain superior quality service. Our Executive Vice President Clinical Strategies & Clinical/ Regulatory Compliance stays abreast of changes in legislation, and provides clinicians with knowledge to ensure our documentation and treatment practices are in sync with current regulations. We believe in continuing education and on-site management of facility staff so the regulatory requirements are addressed in real-time. Being proactive means that patient care is never sacrificed and facility reimbursement doesn’t suffer for services already provided.

We are part of your interdisciplinary treatment team. We work closely with nursing and Certified Nursing Assistant (CNA) staff to ensure that each patient receives superior quality care, achieves the highest level of functional independence possible, and continues care after discharge. We screen every patient at minimum quarterly, and are available to meet for utilization reviews to provide critical therapy information and discuss patient screens, declines, or functional changes. We are committed to working closely with nurses and CNAs to develop interventions to positively impact these areas of concern.